Negotiation Skills Training

Course Overview

Steer your career and organizational outcomes with negotiation expertise built for the modern workplace. This two-day (16-hour) workshop blends evidence-based techniques with practical exercises, enabling you to understand the art and science of negotiation—from assertiveness to adaptive communication and strategic influence.

You will practice high-impact tactics, examine different negotiating styles, and learn how to foster win-win results, whether handling deals, resolving disputes, or managing stakeholders. Emphasizing active listening, nonverbal cues, and advanced presentation skills, the training reflects the most current approaches taught by top institutions and global negotiation experts.

Key Features

• Two-day, 16-hour live workshop led by experienced instructors

• Real-life negotiation scenarios, simulations, and role-playing for practical mastery

• Lifetime access to e-learning materials and reference guides

• Official course completion certificate

• 16 PDUs for ongoing professional credentialing

• No prerequisites required—open to all professionals

What You Will Learn

• Define core stages and strategies of effective negotiation and influencing

• Apply powerful persuasion, assertiveness, and active listening to every negotiation

• Analyze attitudes, behaviors, and culture to anticipate challenges and resistance

• Manage power dynamics, communication tactics, and emotional triggers

• Master nonverbal skills—body language, tone, and presentation impact

• Utilize tools like BATNA, ZOPA, and negotiation canvas for structured outcomes

• Orchestrate negotiation plans, manage conflict, and build long-term relationships

• Develop resilience, self-awareness, and adaptability for complex or high-stakes scenarios

Course Outline

• Becoming a more effective negotiator

• Communication mastery: silence, active listening, clarity, and persuasion

• Impactful presentations and confidence-building exercises

• Nonverbal communication and reading body language

• Key negotiation concepts: positioning, interests, and power

• Tools for negotiation: BATNA, ZOPA, negotiation canvas

• Planning for negotiation—anticipating issues, managing conflict, and influencing outcomes

• Role-play scenarios, real-world exercises, and peer feedback

• Criteria for negotiation success and sustaining positive relationships

FAQ

Do you offer a money-back guarantee?
Select programs offer a satisfaction guarantee. Contact support for more info.

Will I receive a course completion certificate?
Yes, all participants who complete the program earn an official certificate.

Are group discounts available?
Yes, group packages for teams are available—contact support for details.

Is there a refund if I need to cancel?
Please see the Refund and Cancellation Policy page for details.